bengal888 Privacy Policy
This policy describes in detail how your personal information is collected, stored, and kept secure.
Introduction and Scope
By using the bengal888 platform, you agree to the terms described in this privacy policy. We, bengal888, as a trusted online gaming service provider in Bangladesh, are committed to protecting the privacy of your information.
This privacy policy describes how we collect your personal information, the purposes for which that information is used, where it is stored, when it may be shared with third parties, and what rights you have regarding your information.
This policy applies to the bengal888 website, mobile version, and all related services. If you are under 21 years of age, you may not use our services.
What Information We Collect
The following types of information may be collected during registration and use of bengal888. Each category of information is collected for a specific legitimate purpose and is not retained beyond what is necessary.
Identity Information
- Full name and date of birth
- National ID or passport number (for KYC verification)
- Email address and mobile number
- Residential address
Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction timestamps
Technical Information
- IP address and device identifier
- Browser type and operating system
- Login time and session data
- Cookie and local storage data
Gaming Activity Information
- Play history and preferred game categories
- Bonus claims and wagering activity
- VIP level and reward points
- Support contact records
Purpose of Data Use
bengal888 uses your collected information only for the following legitimate purposes. No information is used outside this list.
3.1 — Account Management and Service Delivery
Your information is used to verify your registration, manage your account, and deliver all bengal888 gaming services without interruption. This includes processing deposits and withdrawals, issuing bonuses, and ensuring VIP benefits.
3.2 — Identity Verification (KYC)
To prevent financial crime and fraud, bengal888 conducts KYC (Know Your Customer) verification before transactions above certain amounts. This process may require you to submit a copy of your national ID or passport. This information is stored securely and is only shared with third parties upon instruction from a regulatory authority.
3.3 — Security and Fraud Prevention
Technical information is analysed to protect your account from unauthorised access and to detect potential fraud. If suspicious activity is detected, our security team is automatically alerted and will contact you if necessary.
3.4 — Service Improvement and Personalisation
We analyse play patterns and preferences to improve your gaming experience. This allows bengal888 to offer relevant promotions and bonus proposals based on your preferred game categories. However, if you do not wish to receive marketing messages, you may opt out at any time.
3.5 — Meeting Legal Obligations
If required by law enforcement agencies or applicable law in the country, we may be obliged to provide relevant information to government authorities. In such cases, bengal888 will endeavour to notify you in advance, though this may not be possible where prohibited by law.
Cookie and Tracking Technology
Cookies and similar technologies are used on the bengal888 website. Cookies are small text files stored in your browser that help remember your session information.
Essential Cookies
These cookies are essential for the core functionality of the website. Maintaining login sessions, verifying security tokens, and storing language preferences fall under this category. Disabling them will prevent the service from working properly.
Analytical Cookies
These cookies are used to understand which pages are visited most and how users are using the site. This information helps improve bengal888 services and does not directly identify any individual.
Preference Cookies
These cookies are used to remember your preferred game categories, display settings, and other personal preferences. They make your experience easier and more comfortable on future visits.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may limit specific functionality on bengal888.
Data Sharing with Third Parties
bengal888 does not sell your personal information or provide it to third parties for advertising purposes. However, information may be shared with the following parties in specific circumstances necessary for operating the service.
5.1 — Payment Processing Partners
The minimum information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These organisations are governed by their own privacy policies.
5.2 — Game Software Providers
Software from Pragmatic Play, Spribe, JILI, PG Soft, and other game developers is used to operate games on bengal888. These providers may receive session data necessary to ensure game fairness. Personally identifiable information is not shared directly with them.
5.3 — Law Enforcement Agencies
Information may be provided to relevant government authorities when required by court order, legal obligation, or criminal investigation. bengal888 always complies with applicable law and works to protect user rights.
5.4 — Business Succession
In the event of a full or partial change of ownership, merger, or acquisition of bengal888, user information may be transferred to the relevant new entity. The terms of this privacy policy will continue to apply in such cases.
Data Security Measures
bengal888 follows industry-standard technology and practices to ensure the security of your information. Our security infrastructure is continuously reviewed and improved.
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Password Hashing
User passwords are never stored directly — only encrypted hashes are stored.
Access Control
Only authorised staff and individuals in specific roles can view personal data.
Anomaly Monitoring
Automated systems monitor for unusual activity 24/7 and take immediate action.
Despite best efforts to protect data, no digital system is 100% risk-free. Keep your password private and immediately report any suspicious activity to [email protected].
Data Retention Period
bengal888 does not keep your information indefinitely. Information is retained for defined periods depending on its type.
7.1 — Active Account Information
All relevant information is retained for as long as your account remains active. After a request to close your account, information no longer needed to provide the service is deleted.
7.2 — Financial and Transaction Records
For financial regulatory reasons, transaction-related information must be retained for a defined period as required by applicable law. Meeting legal obligations takes priority when it comes to deleting this information.
7.3 — Inactive Accounts
For accounts that have been inactive for an extended period, bengal888 may begin the process of deleting information after providing advance notice by email. You may request deletion of your account information at any time.
Your Rights and Controls
Every bengal888 user has the following rights over their own personal information. To exercise these rights, email [email protected].
Right to Access Information
You may request a complete list of the information bengal888 holds about you. We will respond within 30 working days.
Right to Correct Information
If any of your information is inaccurate, you may request a correction. Some information can be updated directly from account settings.
Right to Delete Information
You may request deletion of information that is not subject to legal obligations. This request can be made together with an account closure application.
Right to Object to Processing
You may object to the processing of your information for marketing or personalisation purposes. Immediate action will be taken upon receiving this request.
Protection of Minors
bengal888 provides services only to those aged 21 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration.
If we suspect that a person is under 21 years of age, we immediately suspend the account and delete the associated information. If a parent or guardian becomes aware that a child has registered on bengal888, please contact [email protected].
21+ Age Requirement: Online gaming services in Bangladesh are for adults only. Applicable only to those aged 21 and above.
Policy Changes and Notification
bengal888 may modify or update this privacy policy from time to time. For significant changes, we will send advance notice to your registered email address and publish details of the changes in a designated area of the website.
Continued use of the service after an update will be taken as acceptance of the revised policy. It is therefore recommended that you visit this page regularly. To request a previous version of the policy, contact [email protected].
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. The bengal888 data protection team will process your request as promptly as possible.
Email Contact
Send any privacy-related requests to:
[email protected]
Live Chat Support
Our 24/7 live chat support is available in Bengali for immediate assistance. Our support team works seven days a week, twenty-four hours a day, on BST (UTC+6) time.
Enjoy bengal888 Safely
To learn more about our privacy policy or to open an account, get started today.
Log In Now